Roll-up garage doors require a little more TLC than other systems. They can quickly slip off track when you’re receiving a lot of deliveries to your local community farmers’ market or when leaving a warehouse in East Los Angeles. They are common around the many storefronts and some residential garages, but when the system is off track, it creates a safety and security risk.
Our team at WIN Garage Door & Gates wants to ensure you are well-equipped to manage your property. Here is some basic information on what to do if your roll-up garage door is off track in Los Angeles before you call a technician to schedule a repair.

Why Roll Up Garage Doors Go Off Track in Los Angeles
The City of Angels might be a beautiful place to call home with diverse food and relaxing weather, but that doesn’t mean your roll-up garage doors won’t need occasional maintenance and repair. There are many reasons your roll-up garage doors will stop working correctly or slip off the track, including:
- Built up dust, dirt, and debris from Santa Ana winds and heavy traffic
- Whenever a vehicle or large object impacts the doors
- Worn rollers or bent guide tracks due to loading equipment
- Loose hardware or excessive vibration from an aftershock
- Heat expansion on those hot summer LA days
What should I do when my roll-up garage door slips off track? First and foremost, turn off any systems and stop using the door immediately. If you try to force the mechanisms, you could damage them more and increase the cost of garage door repair. Try the tips below for help.
Visually Inspect the Tracks & Rollers of Your LA Roll Up Garage Doors
From a safe distance, visually inspect the guide tracks of your roll-up garage doors. You are looking for any warping or bends in the track. If you see any cracking, that is another clear sign you have a mechanical issue.
While you’re at it, check for any loose debris, such as small rocks from the road or packaging material, as well as any loose hardware that may have come in after your last delivery. Make sure all the rollers are clear of wear or breakage. If you can safely remove these items, do so and then try the door again.
Check for Uneven or Hanging Sections in Your Roll Up Garage Doors
Most off-track roll-up garage doors will appear uneven. They usually tilt or bunch up to one side due to the rollers or track, causing one side to sit lower than the other. You might also see brackets or fasteners along the wall that are loose or pulled away and falling onto the floor.
The problem here is that the garage door is partially suspended, making it extremely dangerous to you, employees, customers, pets, and kids in the area. If you see this tilt, call our team immediately for garage door repair in LA.

Test the Manual Operation of Your Roll Up Door Carefully
You may have a model or style of roll-up garage door that can be manually operated. That requires flipping off any electrical systems and checking your owner’s manual for directions on how to physically move the door on its own.
When you do this, stop movement if you feel any resistance. The same is true if you hear grinding or scraping. Never force the door open or close. Your goal is to test for resistance, not to align the door yourself. These are heavy and require special tools.
When to Call for Roll Up Garage Door Repair in Los Angeles
After your visual inspection and possible manual tests, contact our team. We can help replace damaged rollers, ensure proper structural alignment, and get your garage door back into full operation so your Los Angeles business, commercial, or residential property is safe and secure. When your roll-up garage door stops working, you want an expert to handle the issue quickly. Call our team at WIN Garage Door & Gates today, and we’ll provide the fast, reliable, and affordable service you need. Contact us at (310) 818-7272 to book an appoi