What to Do If Your Roll Up Garage Door is Off Track in Malibu | WIN Garage Door & Gates

Roll-up garage doors are meant to function when you need them most. That is even more true when you have a busy warehouse near any of Malibu’s popular beaches, where salt in the air can add more wear and tear to the system. So what happens when they go off track a little?

At WIN Garage Door & Gates, we want you to have all the knowledge you need. That includes helping you understand what to do if your roll-up garage door gets off track from time to time.

Why Roll Up Garage Doors Go Off Track in Malibu

Malibu might be the epitome of California fun in the sun with over 21 miles of pristine beach, but that doesn’t mean our roll-up garage doors don’t fail now and then. There are many reasons your residential or commercial system may stop moving properly.

  • Built up dust, dirt, and debris from Santa Ana winds and heavy traffic
  • Whenever a vehicle or large object impacts the doors
  • Worn rollers or bent guide tracks due to loading equipment
  • Loose hardware or excessive vibration from an aftershock
  • Heat expansion on those hot summer Malibu days

What should I do when my roll-up garage door slips off track? Turn everything off. That way, you don’t get a surprise while you’re looking around the door. Visually check for debris in the way and ensure all your power cords are properly plugged in and that no circuits are tripped.

Visually Inspect the Tracks & Rollers of Your Malibu Roll Up Garage Doors

Get a safe distance from your door with the power off and look at the track. You’re checking for warping in the metal, bends, and if there are any signs of debris like pebbles, dust, or tree branches after a storm.

Loose hardware can also pop out after an aftershock or from overuse. Look on the ground beneath the track for any bolts, mounting brackets, or nuts.

Check for Uneven or Hanging Sections in Your Roll Up Garage Doors

When a roll-up garage door in Malibu goes off track, it should stop moving. If it’s bunched to one side or uneven, then one part of the track isn’t working. That’s actually a good sign, because it means the underlying issue is easier to diagnose.

The bad news is that when the door is partially suspended, it’s a little dangerous to be near or under. Always call our team when you see a tilt in the door and keep guests, deliveries, kids, pets, and any other traffic away from that opening until it’s fixed.

Test the Manual Operation of Your Roll Up Door Carefully

If you’re feeling up to it, you can manually test your door. Look at your owner’s manual for an override switch or process. Just be cautious. Roll-up garage doors are heavy. Flipping them into manual motion can cause them to shift without warning.

Slowly see if you can open or close the door on its own. If it resists, you probably have something stuck in the track. That is when you should call our team for professional help.

When to Call for Roll Up Garage Door Repair in Malibu

Our roll-up garage door experts have training, specialty tools, and replacement parts to quickly repair your systems. Whether you live in Eastern Malibu or have a business near The Getty Villa, we can help.

When your roll-up garage door stops working, you want an expert to handle the issue quickly. Call our team at WIN Garage Door & Gates today, and we’ll provide the fast, reliable, and affordable service you need. Contact us at (310) 818-7272 to book an appointment.

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